Privacy policy
Your privacy and the security of your data are important to us. This document containing our privacy policy describes the types of information that gravivation LLC collects, uses, or may share when you visit, use, or purchase services from us.
If you have any further questions or would like to learn more about our privacy policy or how we handle user data and personal information, or if you wish to withdraw your consent to the continued collection, use, or disclosure of your personal information, please feel free to contact us.
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Definitions
gravivation.ch or gravivation.com is operated by gravivation GmbH (hereinafter referred to as “I,” “me,” “our,” “we,” or “us”). As a customer of this service, you are a “user,” “visitor,” or “you” under this agreement. The website or any service we offer is referred to as the “website” or “service.” External services or integrations of this kind are referred to as “third-party provider” or “third-party service” applications.
Data we collect
Following standard procedures for the use of log files, these files automatically record visits when you visit the website. This may include information about your web browser, some of the cookies installed on your device, your IP address, ISP, time zone and timestamp, referring/exit pages, and number of clicks. This information is used to analyze trends, administer the website, track users' movements around the website, and gather demographic information, and is not linked to information that can be used to identify an individual. In addition, as you navigate the website, we may collect information about the subpages you visit.
We may also collect personal information about you, such as your name, the name of your organization/company, your address, your email address, or other personal data, if you provide it to us when registering, purchasing a service, contacting us, or in any other way. We only request personal data when we actually need it to provide you with a requested service. We collect it in a fair and legal manner, with your knowledge and consent. We also inform you why we collect it and how it will be used.
Sharing your personal information
We do not disclose personally identifiable information to third parties, sell, exchange, or rent it to third parties, unless required by law, you violate our terms of use, or it helps us facilitate our service. For example, it may be necessary to share your data with third-party services such as payment solutions
In order to provide certain features, we may use additional third-party services, such as payment and accounting providers or services, support or communication providers, and other services. We reserve the right not to track how you interact with the services provided.
We may collect and use non-personal information to help us improve the service, personalize your experience, and analyze the use of the service. This privacy policy does not restrict our use or disclosure of the non-personal information we collect. We reserve the right to collect and use this non-personal information at our sole discretion.
Cookies and tags
gravivation.ch uses “cookies,” which are small data files that are only placed on your device if your browser settings allow it, and which may contain information such as a unique identifier, previously visited subpages of this website, and/or other information. Types of cookies we may use: session cookies, security cookies, or preference cookies. You can refuse the use of cookies on your first visit and can disable or delete cookies in your browser settings.
General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a regulation under European law on data protection and privacy for all individuals in the European Union and the European Economic Area.
If you are located in the EU, we are the data controller for your data and you have the right to know how your personal data is processed, what we have collected about you, and to request that this data be corrected, updated, or deleted. In addition, you should note that your data may also be transferred outside of Europe, specifically to Canada and the US. Please contact us if you have any questions about your rights under the GDPR. For further information or complaints, please contact your local data protection authority.
Data retention
We store the collected data for as long as necessary to provide you with the requested service, or until you request us to delete the data. The data we store is protected by commercially acceptable means against loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Customer passwords that we may store are stored as a hash, and the original password cannot be recovered.
Communication by email
We may communicate with you via email or telephone to respond to your inquiries or send you service announcements based on the personal information you have provided. We may also use your personal information to send you updates and other promotional communications if we have obtained your consent to do so.
Links to other websites
Our website may contain links to and from third-party websites or services that are not operated by us. If you follow a link to any of these websites and are redirected to a third-party website, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or practices. Please read the privacy policy of each website you visit before submitting any personal information to any of these websites.
Do not track
This website does not change its data collection and use practices when your browser sends a “Do Not Track” signal.
Transfer of activities
In the event that gravivation LLC or substantially all of our assets are acquired, or that gravivation LLC files for bankruptcy or ceases its business activities, your personal data will be among the assets transferred or acquired by a third party, who may continue to process your personal data. You acknowledge and agree that such transfers may occur and are permitted under this privacy policy, and that any acquirer of our assets may continue to use your personal data as described in this policy.
Changes
We reserve the right to update or modify this privacy policy at any time without prior notice. We will post any such changes on this page. Therefore, please review this document each time you provide us with personal information. This policy will take effect on January 12, 2026. If you continue to use the website after seven (7) days of this privacy policy being changed or revised, it means that you accept the terms of this revised privacy policy. We recommend that you review this privacy policy regularly if you are concerned about how your information is used.
Consent
By using our website, you hereby agree to our privacy policy and accept its terms and conditions.
Contact
If you require further information or wish to exercise your rights regarding your personal data, you can contact us directly using this contact form or send us a letter to the postal address indicated below.